Next on the list, use the Dashlane Web App. Log out of your account, refresh your browser, log back in and check the results. If it’s orange, this means you’re not logged in. If the problem persists, do not hesitate to contact our support team by filling this form. Make sure your Dashlane extension icon is green. If you see an error message for Dashlane in the Add-ons section indicating Dashlane is not compatible with Firefox, please make sure that you not using any Firefox version that's below 38. If this does not help, and if your Dashlane extension in Firefox is permanently greyed-out, you can look at this article on our Help Center. You should also try to restart your computer. Please note that the latest versions of our browser extensions (6.0 and above) are not compatible with the versions of our app below 5.17.0. You can manage third-party browser addons from Tools>Manage addons.
#Does dashlane log in not work in firefox update
Update Dashlane Now, you can use our interactive guide to troubleshoot your issue.
#Does dashlane log in not work in firefox password
You can switch off the IE password manager from Internet Options>Content tab, autocomplete. It's always a good idea to first make sure you're using the latest version of Dashlane available. To begin with, I would recommend to try re-installing the Dashlane extension for Firefox by launching your Dashlane app and going to Extensions → Manage Firefox extension. Yes No MVP Replied on AugHi, you will find support for Dashlane from IE already has a password manager built-in. Could you please start by giving me a little more information about your experience with Dashlane in this browser? Is the extension installed and enabled, but still showing a grey light? If you navigate to the Add-ons → Extensions section, do you see any error message next to the Dashlane extension?
I'm sorry to hear you're experiencing this issue with Dashlane in Firefox. Hello bernieseal! This is Simon from Dashlane's Support team.
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